Every bet made on our site is registered to our system. If you think there is an error or a technical issue in any game you are playing, please contact our customer service with the following information.
The name of the game:
The exact time / approximate time of the bet:
Bet amount and your account balance after bet:
If you received an error, this error message or the detail of the problem you are experiencing (If possible, please provide a screenshot.)
Please note that the above information is required, it will enable us to investigate the problem you are experiencing and to resolve this issue quickly.